Privacy Policy

At Eve Collectibles, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact us, or interact with our services.

This Privacy Policy explains what information we collect, why we collect it, how it may be shared, and the rights available to you under applicable Nigerian data-protection law.

Information We Collect

Depending on how you interact with Eve Collectibles, we may collect:

• Full name
• Phone number
• Email address
• Delivery address
• Billing information
• Order and transaction details
• Product preferences
• Information provided when contacting customer service
• Website usage information, including IP address, browser type and device information
• Information collected through cookies and similar technologies

We seek to collect only information that is reasonably necessary for the purposes for which it is required.

How We Use Your Information

Your information may be used to:

• Process and fulfil your orders
• Confirm payments
• Arrange delivery
• Communicate with you about your order
• Respond to enquiries and complaints
• Provide customer support
• Improve our website, products and services
• Send promotional information where you have opted to receive it
• Prevent fraudulent or unauthorised transactions
• Comply with applicable legal and regulatory requirements

Payment Information

Payments made through our website may be processed through third-party payment providers, including Paystack.

Eve Collectibles does not intentionally store complete card details where payment processing is handled by an authorised third-party payment provider.

Customers should review the privacy policies of applicable payment providers to understand how their payment information is handled.

Sharing Your Information

We may share necessary information with trusted third parties where required to provide our services, including:

• Delivery and logistics providers
• Payment processors
• Website hosting and technology providers
• Service providers assisting with business operations
• Government or regulatory authorities where legally required

We do not sell your personal information to third parties.

Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences and understand how visitors use the website.

You may be able to manage or disable certain cookies through your browser settings. Some website functions may not work properly if necessary cookies are disabled.

Protection of Your Information

We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no online system can be guaranteed to be completely secure.

Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to:

• Know how your information is being used
• Request access to personal information we hold about you
• Request correction of inaccurate information
• Object to certain processing
• Request restriction of certain processing where applicable
• Request deletion where applicable
• Withdraw consent where processing is based on consent
• Exercise other rights available under applicable Nigerian data-protection law

For privacy-related enquiries:

Email: [email protected]

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

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